LTL Accessorial Charges: Bill of Lading Instructions

Many shippers write something similar to this on their bills of lading: “No additional services will be paid unless prior authorization is obtained,” thinking this protects them from any unforeseen charges for additional accessorial services performed by a carrier at the time of delivery. This looks good on paper and may make shippers feel good, but the fact remains that this more than likely doesn't mean anything. A note or disclaimer on a bill of lading written by the shipper as such is generally not binding.  

The positive side of this coin is that the note does provide the carrier with information that they otherwise would not have. In some instances a carrier may be able to alert the paying party of the needed services before they are performed, but this is the exception to the case. It is unreasonable to think that a carrier could call everyone that requested prior notice for approval for services required that were not originally requested. (Lift gate, inside delivery, etc.) The carriers do not have systems in place to allow for such. Even if they did, implementing that practice would cause delays in shipments beyond comprehension. It is simply not possible at this time.  

The fact remains that carriers are contracted to move a shipment for the customer, and the carrier must do what is necessary in order to complete their end of the bargain, which is getting the shipment delivered in good condition in a timely manner. 

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